Question and answer
On this page we have collected all the popular questions about repairing household appliances.
Check out this content, we hope it will be useful for you. You can also contact us if you have additional questions.
Frequently Asked Questions
1. How can I schedule a service appointment?
Scheduling a service appointment is simple and convenient. You can schedule a service appointment by calling our dedicated service hotline, visiting our website and filling out the service appointment form, or sending us an email. Our friendly staff will promptly assist you in choosing a suitable date and time for the service appointment based on your availability and preferences.
2. What appliances do you repair?
We specialize in the repair of a wide range of appliances, including:
- Washers
- Dryers
- Refrigerators
- Freezers
- Stoves
- Ovens
- Dishwashers
- Microwaves
3. Are your technicians certified and experienced?
Absolutely. Our technicians are not only certified but also highly experienced in the field of appliance repair. They undergo rigorous training and stay updated with the latest advancements in technology. Their wealth of experience and expertise ensures that your appliance is in the best hands, and they will efficiently diagnose and repair the issue to restore your appliance to optimal working condition.
4. What areas do you serve?
We proudly provide our services across Florida. To check if we serve your specific area, visit the “Area we service” section on our website. You can either type your zip code or use the interactive map to determine if our services are available in your location. We strive to reach and assist as many customers as possible within our service areas.
5. What are your service hours?
MON – FRI 8:00AM – 7:00PM
SAT 9:30AM – 4:00PM
SUN – Closed
SAT 9:30AM – 4:00PM
SUN – Closed
6. How much does a service call cost?
Our service call is free of charge with any repair. We offer a complimentary service call to assess the issue with your appliance. Our skilled technician will visit your location, evaluate the problem, and provide insights into the necessary repairs and associated costs. We believe in transparent communication and ensuring you have all the information needed before proceeding with any repairs.
7. Do you offer same-day repairs?
Yes, we understand the urgency of getting your appliance up and running. We strive to provide same-day or, when not possible, next-day repair services. Our aim is to resolve your appliance issues swiftly and efficiently, minimizing any inconvenience you may be experiencing. Contact us, and we’ll do our best to accommodate your repair needs promptly.
8. What payment methods do you accept?
We accept a variety of payment methods for your convenience. These include:
-
- Credit cards: Visa,
- MasterCard, American
- Express, Discover
- Debit cards
- Electronic fund transfers (EFT)
- Cash
9. Can you provide a cost estimate over the phone?
Yes, we can provide a rough cost estimate over the phone based on the information you provide about the issue with your appliance. However, please note that a more accurate estimate is possible after our technician assesses the appliance in person. We aim to give you an initial idea of the potential costs to help you make informed decisions.
10. Are your services covered by a warranty?
Yes, our services are backed by a warranty. We stand by the quality of our repairs, and if any issues arise post-repair within the specified warranty period, we will address them at no additional cost. Your satisfaction and the proper functionality of your appliance are important to us, and we ensure our services meet the highest standards of quality and reliability.
11. Do you repair both gas and electric appliances?
Yes, we provide repair services for both gas and electric appliances.
12. How long does a typical repair take?
The duration of a typical repair can vary based on the type of appliance and the extent of the issue. However, most repairs are completed within 1 to 3 hours.
13. Is there an additional fee for after-hours service?
Yes, there may be an additional fee for after-hours emergency repair services. Please contact us for specific details regarding after-hours service charges.
14. What brands do you specialize in repairing?
Yes, there may be an additional fee for after-hours emergency repair services. Please contact us for specific details regarding after-hours service charges.
15. How do I know if I should repair or replace my appliance?
Deciding between repair and replacement depends on factors such as the age of the appliance, cost of repairs, frequency of breakdowns, and the appliance’s overall condition. Our technicians can provide expert advice to help you make an informed decision.
16. Do you offer emergency repair services?
Yes, we offer emergency repair services for urgent situations. Please call our emergency hotline: 8332699376 to request immediate assistance.
17. Can you repair older or discontinued appliance models?
Yes, we can repair older or discontinued appliance models, provided that replacement parts are available or can be sourced.
18. Do I need to be present during the repair?
It’s preferred to have someone present during the repair for access to the appliance and to discuss any concerns or questions with the technician. However, if you can’t be present, we can arrange for secure access to the appliance.
19. Are your technicians insured?
Yes, all our technicians are fully insured and undergo extensive training to ensure safe and proficient appliance repairs.
20. How can I extend the lifespan of my appliances?
Regular maintenance, proper usage, timely repairs, and following manufacturer’s guidelines can help extend the lifespan of your appliances. Additionally, scheduling professional maintenance checks can identify and address potential issues early, preventing major breakdowns.
21. Do you use genuine manufacturer parts for repairs?
Yes, we prioritize using genuine manufacturer parts for all our repairs to ensure optimal performance and longevity of the appliances.
22. Is there a discount for multiple appliance repairs?
We have a discount program with several options. Please check out the “Deals” section on our services pages.
23. Can you diagnose the problem over the phone?
While we can provide some initial troubleshooting guidance over the phone, a comprehensive diagnosis usually requires an in-person assessment by our technicians to accurately identify the issue.
24. Are there any hidden fees or charges?
We are committed to transparency. There are no hidden fees or charges. We will provide a detailed cost breakdown before proceeding with any repairs.
25. Do you offer maintenance services for appliances?
Yes, we offer preventive maintenance services to keep your appliances in optimal condition and prevent potential issues. Regular maintenance can extend the lifespan of your appliances.
26. What safety precautions do your technicians follow?
Our technicians strictly adhere to safety protocols, including using appropriate safety gear, following manufacturer guidelines, and taking necessary precautions to ensure a safe working environment.
27. Can I track the status of my repair appointment?
Yes, you can track the status of your repair appointment by contacting our customer service or using our online portal. We provide updates on appointment scheduling, technician arrival times, and repair progress.
28. How far in advance should I schedule an appointment?
We recommend scheduling an appointment at least 2-3 days in advance to ensure availability. However, we also accommodate urgent repair requests based on our schedule.
29. What should I do if my appliance is still under warranty?
If your appliance is under warranty, we recommend contacting the manufacturer or their authorized service center to initiate a warranty repair. We can assist you with the process if needed.
29. What should I do if my appliance is still under warranty?
If your appliance is under warranty, we recommend contacting the manufacturer or their authorized service center to initiate a warranty repair. We can assist you with the process if needed.
30. Are you licensed to perform appliance repairs?
Yes, we are fully licensed and certified to perform appliance repairs. Our technicians are trained professionals with the expertise to handle various appliance repairs.
31. Can you repair commercial-grade appliances?
Yes, we are fully licensed and certified to perform appliance repairs. Our technicians are trained professionals with the expertise to handle various appliance repairs.
32. Is it better to repair or replace a high-end appliance?
Yes, we are fully licensed and certified to perform appliance repairs. Our technicians are trained professionals with the expertise to handle various appliance repairs.
33. Do you provide tips for DIY appliance maintenance?
Yes, we are fully licensed and certified to perform appliance repairs. Our technicians are trained professionals with the expertise to handle various appliance repairs.
34. Can you fix leaking appliances?
Yes, we can repair appliances that are leaking. Whether it’s a washer, dishwasher, or another appliance, we can identify and fix the source of the leak to prevent further damage.
35. What should I do if my appliance smells like burning?
If your appliance emits a burning smell, immediately unplug it and refrain from using it. Contact us to diagnose the issue and ensure a safe repair to prevent potential hazards.
36. Do you offer discounts for seniors or military personnel?
Yes, we offer discounts to seniors and military personnel as a token of appreciation for their service and contributions. Please inquire about our discount offerings.
37. Can you repair appliances that are not powering on?
Yes, we can diagnose and repair appliances that are not powering on. Our technicians will identify the root cause and perform the necessary repairs to restore functionality.
38. What do I do if my appliance is making strange noises?
If your appliance is making unusual noises, it may indicate an issue. It’s best to turn off the appliance and contact us for a thorough inspection to diagnose and resolve the problem.
39. Are there any precautionary measures I can take before your arrival?
If your appliance is making unusual noises, it may indicate an issue. It’s best to turn off the appliance and contact us for a thorough inspection to diagnose and resolve the problem.
40. Can you repair appliances that are tripping the circuit breaker?
Yes, we can diagnose and repair appliances that are tripping the circuit breaker. This issue may be caused by electrical faults, and our technicians will address and resolve the underlying problems.
41. Do you service appliances in apartments and condos?
Yes, we provide appliance repair services for apartments, condos, and various residential settings. Our technicians are equipped to service appliances in different living environments.
42. Can you repair appliances with complex digital displays?
Absolutely, we specialize in repairing appliances with complex digital displays. Our technicians are skilled in diagnosing and repairing modern appliances with advanced digital features.
43. What if my appliance has water damage?
If your appliance has water damage, it’s crucial to refrain from using it to avoid further damage. Contact us immediately, and we will assess the extent of the damage and provide appropriate repair solutions.
44. Are you available on weekends and holidays?
If your appliance has water damage, it’s crucial to refrain from using it to avoid further damage. Contact us immediately, and we will assess the extent of the damage and provide appropriate repair solutions.
45. Can you fix appliances that are not producing heat?
If your appliance has water damage, it’s crucial to refrain from using it to avoid further damage. Contact us immediately, and we will assess the extent of the damage and provide appropriate repair solutions.
46. What if I'm not satisfied with the repair?
If you’re not satisfied with the repair, please contact our customer service promptly. We are committed to resolving any concerns and ensuring your satisfaction with our services.
47. Do you offer a satisfaction guarantee?
Yes, we offer a satisfaction guarantee. If you’re not completely satisfied with our service, please let us know, and we will work to make it right to meet your expectations.
48. Can you repair appliances with broken door latches?
Yes, we offer a satisfaction guarantee. If you’re not completely satisfied with our service, please let us know, and we will work to make it right to meet your expectations.
49. How can I contact customer support for additional questions?
Yes, we offer a satisfaction guarantee. If you’re not completely satisfied with our service, please let us know, and we will work to make it right to meet your expectations.
50. Can you provide tips for maintaining energy-efficient appliances?
Certainly! We can provide you with valuable tips for maintaining energy-efficient appliances to optimize their performance and minimize energy consumption. Regular maintenance and usage tips can help you save on energy costs.
52. How much does a typical repair cost?
The cost of a typical repair varies based on the type of appliance, the extent of the issue, and the parts needed. We provide a detailed estimate once the diagnosis is complete.
53. Can you service appliances still under manufacturer warranty?
Yes, we can service appliances that are still under the manufacturer’s warranty. Our repairs comply with warranty terms, and we can guide you on the warranty process.
54. Are there any additional charges for parts replacement?
Yes, we can service appliances that are still under the manufacturer’s warranty. Our repairs comply with warranty terms, and we can guide you on the warranty process.
55. Can you repair appliances with broken control panels?
Yes, we can repair appliances with broken control panels. Our technicians have the expertise to fix or replace control panels to restore full functionality.
56. Do you offer maintenance plans for regular appliance check-ups?
Yes, we offer maintenance plans for regular appliance check-ups. These plans ensure that your appliances receive scheduled maintenance to prevent issues and prolong their lifespan.
57. Can you fix appliances that are not draining properly?
Yes, we offer maintenance plans for regular appliance check-ups. These plans ensure that your appliances receive scheduled maintenance to prevent issues and prolong their lifespan.
58. Are your technicians background-checked?
Yes, we offer maintenance plans for regular appliance check-ups. These plans ensure that your appliances receive scheduled maintenance to prevent issues and prolong their lifespan.
59. What should I do if my appliance is sparking?
If your appliance is sparking, immediately turn off and unplug the appliance. It’s essential not to use it to avoid any potential hazards. Contact us immediately for professional inspection and repair.
60. Can you repair appliances that are not cooling or heating?
Yes, we can repair appliances that are not cooling (e.g., refrigerators) or heating (e.g., ovens). Our technicians will identify the issue and conduct the necessary repairs to restore the appliance’s functionality.
61. Do you offer service contracts for commercial clients?
Yes, we offer service contracts tailored to the needs of our commercial clients. These contracts ensure regular maintenance and prompt repairs to minimize downtime.
62. Can you fix appliances that are not agitating or spinning?
Yes, we can repair appliances that are not agitating or spinning, such as washing machines or agitator-driven devices. Our technicians will diagnose the issue and perform the necessary repairs.
63. What if my appliance is displaying error codes?
Yes, we can repair appliances that are not agitating or spinning, such as washing machines or agitator-driven devices. Our technicians will diagnose the issue and perform the necessary repairs.
64. Can you repair appliances that are giving off a burning smell?
If your appliance is emitting a burning smell, stop using it immediately and contact us for a thorough inspection and repair. Using the appliance further can pose a safety risk.
65. How do I cancel or reschedule a service appointment?
If your appliance is emitting a burning smell, stop using it immediately and contact us for a thorough inspection and repair. Using the appliance further can pose a safety risk.
66. Can you fix appliances with faulty thermostats?
If your appliance is emitting a burning smell, stop using it immediately and contact us for a thorough inspection and repair. Using the appliance further can pose a safety risk.
67. What if my appliance is not dispensing detergent or soap?
If your appliance is not dispensing detergent or soap, it may have a clog or malfunction. Contact us for a diagnosis and repair to ensure proper dispensing.
68. Do you offer discounts for repeat customers?
Yes, we offer discounts for repeat customers as part of our loyalty program. We appreciate your continued business and strive to provide value through discounts on our services.
69. Can you repair appliances that are experiencing power surges?
Yes, we offer discounts for repeat customers as part of our loyalty program. We appreciate your continued business and strive to provide value through discounts on our services.
70. What if my appliance is constantly tripping the GFCI outlet?
Yes, we offer discounts for repeat customers as part of our loyalty program. We appreciate your continued business and strive to provide value through discounts on our services.
71. Can you service appliances with broken door seals or gaskets?
Yes, we offer discounts for repeat customers as part of our loyalty program. We appreciate your continued business and strive to provide value through discounts on our services.
72. Do you provide tips for preventing future appliance issues?
Absolutely. We believe in empowering our customers with knowledge. Our technicians are more than happy to offer valuable tips and recommendations to help you prevent future appliance issues. Maintenance and proper usage tips can go a long way in extending the lifespan of your appliances.
73. Can you repair appliances that are not starting the cycle?
Yes, we can. Appliances failing to start a cycle can be due to various issues. Our technicians are experts in diagnosing the problem and efficiently resolving it to ensure your appliance starts its cycles as expected.
74. What if my appliance is making loud or unusual noises?
Loud or unusual noises from an appliance often indicate a problem. Our technicians specialize in identifying the source of these noises and fixing the underlying issue, restoring your appliance to quiet and efficient operation.
75. Can you fix appliances with faulty temperature sensors?
Absolutely. Faulty temperature sensors can affect the performance of your appliance. Our technicians are skilled in diagnosing and replacing faulty temperature sensors to ensure your appliance operates at the correct temperature.
76. Do you offer same-day repairs for urgent issues?
Absolutely. Faulty temperature sensors can affect the performance of your appliance. Our technicians are skilled in diagnosing and replacing faulty temperature sensors to ensure your appliance operates at the correct temperature.
77. Can you repair appliances with malfunctioning timers or clocks?
Absolutely. Faulty temperature sensors can affect the performance of your appliance. Our technicians are skilled in diagnosing and replacing faulty temperature sensors to ensure your appliance operates at the correct temperature.
78. What if my appliance is not draining or spinning properly?
Absolutely. Faulty temperature sensors can affect the performance of your appliance. Our technicians are skilled in diagnosing and replacing faulty temperature sensors to ensure your appliance operates at the correct temperature.
79. Can you service appliances with clogged filters or vents?
Absolutely. Faulty temperature sensors can affect the performance of your appliance. Our technicians are skilled in diagnosing and replacing faulty temperature sensors to ensure your appliance operates at the correct temperature.
80. Do you provide a workmanship guarantee for your repairs?
Absolutely. Faulty temperature sensors can affect the performance of your appliance. Our technicians are skilled in diagnosing and replacing faulty temperature sensors to ensure your appliance operates at the correct temperature.
81. Can you fix appliances with faulty heating elements?
Absolutely. Faulty temperature sensors can affect the performance of your appliance. Our technicians are skilled in diagnosing and replacing faulty temperature sensors to ensure your appliance operates at the correct temperature.
82. What if my appliance is displaying a blank or unresponsive display?
Absolutely. Faulty temperature sensors can affect the performance of your appliance. Our technicians are skilled in diagnosing and replacing faulty temperature sensors to ensure your appliance operates at the correct temperature.
83. Can you repair appliances with broken or malfunctioning knobs?
Yes, we can repair appliances with broken or malfunctioning knobs. Functional knobs are essential for proper operation and control of your appliances, and we’ll make sure they are fixed promptly.
84. Do you offer 24/7 customer support for emergencies?
While we may not have 24/7 customer support, we prioritize urgent matters and strive to respond swiftly, especially in emergency situations. Reach out to us, and we’ll do our best to assist you promptly.
85. Can you service appliances with issues related to water pressure?
While we may not have 24/7 customer support, we prioritize urgent matters and strive to respond swiftly, especially in emergency situations. Reach out to us, and we’ll do our best to assist you promptly.
86. What if my appliance is leaking oil or strange fluids?
If your appliance is leaking oil or strange fluids, it’s a cause for concern. Our technicians will assess the situation, identify the source of the leak, and provide the necessary repairs to stop the leak and restore proper functionality.
87. Can you fix appliances with malfunctioning ice makers or dispensers?
If your appliance is leaking oil or strange fluids, it’s a cause for concern. Our technicians will assess the situation, identify the source of the leak, and provide the necessary repairs to stop the leak and restore proper functionality.
88. Do you provide tips for maintaining appliance cleanliness?
Certainly. Our technicians can offer valuable tips and recommendations for maintaining the cleanliness of your appliances. Proper maintenance and cleanliness contribute to the longevity and efficiency of your appliances.
89. Can you repair appliances that are producing strange noises during operation?
Certainly. Our technicians can offer valuable tips and recommendations for maintaining the cleanliness of your appliances. Proper maintenance and cleanliness contribute to the longevity and efficiency of your appliances.
91. Can you service appliances with malfunctioning door switches or sensors?
Absolutely. Malfunctioning door switches or sensors can affect the performance and safety of your appliance. Our technicians are equipped to repair or replace these components to ensure your appliance operates reliably and safely.
92. Do you offer any incentives for customer referrals?
Absolutely. Malfunctioning door switches or sensors can affect the performance and safety of your appliance. Our technicians are equipped to repair or replace these components to ensure your appliance operates reliably and safely.
93. Can you fix appliances with broken or jammed hinges?
Absolutely. Malfunctioning door switches or sensors can affect the performance and safety of your appliance. Our technicians are equipped to repair or replace these components to ensure your appliance operates reliably and safely.
94. What if my appliance is not responding to the control panel buttons?
Absolutely. Malfunctioning door switches or sensors can affect the performance and safety of your appliance. Our technicians are equipped to repair or replace these components to ensure your appliance operates reliably and safely.
95. Can you repair appliances with faulty motors or compressors?
Absolutely. Malfunctioning door switches or sensors can affect the performance and safety of your appliance. Our technicians are equipped to repair or replace these components to ensure your appliance operates reliably and safely.
96. Do you provide tips for energy-efficient appliance usage?
Absolutely. Malfunctioning door switches or sensors can affect the performance and safety of your appliance. Our technicians are equipped to repair or replace these components to ensure your appliance operates reliably and safely.
97. Can you service appliances with issues related to water inlet valves?
Absolutely. Malfunctioning door switches or sensors can affect the performance and safety of your appliance. Our technicians are equipped to repair or replace these components to ensure your appliance operates reliably and safely.
98. What if my appliance is not completing its cycle?
Absolutely. Malfunctioning door switches or sensors can affect the performance and safety of your appliance. Our technicians are equipped to repair or replace these components to ensure your appliance operates reliably and safely.
99. Can you fix appliances that are giving off excessive heat?
Absolutely. Malfunctioning door switches or sensors can affect the performance and safety of your appliance. Our technicians are equipped to repair or replace these components to ensure your appliance operates reliably and safely.
100. Do you offer special promotions or discounts during certain seasons?
Absolutely. Malfunctioning door switches or sensors can affect the performance and safety of your appliance. Our technicians are equipped to repair or replace these components to ensure your appliance operates reliably and safely.
Area we service
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Broward
- Service available
- Broward
- Dania beach
- Deerfield Beach
- Coconut creek
- Hallandale beach
- Hillsboro beach
- Lauderdale
- Lauderdale-By-The-Sea
- Lazy Lake
- Lighthouse Point
- Lauderdale Lakes
- Lauderhill
- Pembroke Pines
- Hollywood
- Miramar
- Coral springs
- Oakland park
- Sunrise
- Sea ranch lakes
- Tamarac
- Pompano Beach Davie
- North Lauderdale
- Weston
- Margate
Miami-Dade
- Soon
- Aventura
- Bay harbor islands
- Bar harbor
- Bal harbor
- Sunny isles beach
- North Bay Village
- North Miami beach
- Eastern Shores
- Miami Springs
- Miami beach
- Golden Beach
- Indian creek
Palm Beach
- Soon
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